Negotiating - Powerful or Pushover?

In any situation where you need to bring two parties to agreement, whether it’s as simple as which restaurant to go to for dinner or as involved as buying or selling a home, the ability to effectively negotiate with both sides to reach a satisfactory settlement is critical. The goal in every negotiation should be for all parties to reach a conclusion where everyone feels validated and that they’ve received the best outcome possible. In this course, agents will learn how to master the four essential elements of successful real estate negotiation:
• Understanding human behavior models based on age, ethnicity and experience
• Addressing human needs and determining their relevance
• Effective communication skills, including good listening skills
• Controlling the environment

Format Alternatives:  90 min, ½ day